Contact Bike Analytics
We'd love to hear from you! Whether you have questions about cycling analytics, need help with FTP testing, want to report a bug, or have feature suggestions, we're here to help.
Get Support & Share Feedback
The Bike Analytics team is committed to helping competitive cyclists and triathletes get the most out of their training data. We typically respond to all inquiries within 24-48 hours on business days.
How We Can Help
Technical Support
- FTP test troubleshooting
- TSS calculation questions
- Training zone setup help
- Data import/export issues
- App functionality questions
Feature Requests
- New metric suggestions
- Integration requests
- Training plan features
- Data visualization ideas
- Workflow improvements
Bug Reports
- App crashes or errors
- Calculation inaccuracies
- Display problems
- Sync issues
- Performance concerns
General Inquiries
- Subscription questions
- Training advice
- Research collaboration
- Partnership opportunities
- Media inquiries
Before You Contact Us
Check our comprehensive guides for answers to common questions:
- Getting Started Guide - Complete onboarding and FTP test tutorial
- FTP Calculator Guide - Understanding Functional Threshold Power
- TSS Guide - Training Stress Score explained
- Training Zones - 7-zone system breakdown
- Scientific Research - Peer-reviewed foundations
You might find your answer faster in these resources!
Send Us a Message
Fill out the form below and we'll respond as soon as possible. Please provide as much detail as possible to help us assist you better.
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- 2025-12-28
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